Filfox Wallet: Privacy Policy

This Privacy Policy was updated on December 8, 2020.

The Company “PixelPlex”, its subsidiaries and affiliates (collectively referred to as “PixelPlex”, “we” or “us”) has developed this Privacy Policy that governs the collection, use, disclosure, transfer, storage, and protection of your personal information shared with PixelPlex. You may be asked to provide your personal information anytime you are in contact with PixelPlex. It can be used in conjunction with other information to provide and improve PixelPlex software development products and services.

You may be asked to provide some personal information, but you hold the right to refuse to provide it at your sole discretion. In this case, PixelPlex will not be able to provide you with the response to any of your requests which require such information and provide you with a product or services of PixelPlex.

1. Personal information you provide to us and we collect

When you download and use our mobile application Filfox Wallet which helps to manage and store your FIL coins in a secure cryptocurrency application, PixePlex may receive or collect personal information about you.

1.1. Personal information you provide to us voluntarily

By downloading and using our Application from time to time you may provide us with voluntary registration information such as your name, date of birth, e-mail address, or other details, necessary for processing your inquiries or issues, if applicable. The reasons for providing personal information if applicable will be explained to you beforehand. For instance, when you would like to receive an answer to your request via e-mail you are required to provide your email address.

1.2. Personal information we collect automatically

When you download and use our Application, we may also collect certain information automatically from you and/or your device which may be considered personal information under applicable data protection laws, such as:

1.3.Personal information we obtain from third-party sources. Analytics providers

From time to time, we may also receive personal information about you from other third-party sources. For example, analytic providers like Firebase or others.

2. How we use your information in general

We use the information we collect about you/your device to improve rendering software development services and products. We also use it for enhancing security and for analytics and research purposes to make sure we provide you with the best experience. We use your information for the following purposes:

3. How we share your information

We may share your personal information with:

3.1. Analytics providers. We use analytics providers for the purposes of rendering our services, analysis, and research of our Application. The device data PixelPlex shares with such providers are encoded. Such providers may assign a random ID to this data and they are not able to match it back. PixelPlex can collect the data for benchmarking purposes.

3.2. Cloud service providers. PixelPlex can store information collected from you on servers provided by our cloud service providers.

3.3. We may collaborate in the future with additional partners and/or providers or change existing partners and/or providers to provide you with high-quality Application operation and services rendering. These changes will be updated from time to time, or promptly, in case of significant changes in our data processing.

3.4. We reserve the right to disclose your information (including personally identifiable information) in response to law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence.

We may also disclose your information if we decide that such disclosure is necessary or appropriate for national security, law enforcement, or other issues of public importance. We may also disclose your information if we decide that such disclosure is reasonably necessary to our Application operation or provision of our services.

3.5. In the event of reorganization, mergers & acquisitions and etc. we may transfer any and all information (including personally identifiable information) we collect to the relevant third party.

For any additional questions and issues about information collection and use, please send us a letter to [email protected].

4. Children’s privacy

Our Application does not address anyone under the age of 16 (“Children”). When we collect personal information, we don’t know the age of users. We don’t knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your children have provided us with Personal Information, please contact us regarding this matter. If we become aware that we have collected Personal Information from a child under age 16 without verification of parental consent, we will take steps to remove that information from our servers.

5. Your rights

If you are a European Economic Area (EEA)-based user of our Application you have certain rights in connection with your personal information and how we handle it. Some of these rights may be subject to some exceptions or limitations. You can use these rights at any time by following the instructions below or sending us relevant requests to [email protected]. Your rights are the following:

6. General

The privacy and security of your personal data is important to PixelPlex and we would like to ensure that we process your information lawfully in accordance with legal bases. We have appointed a data protection officer to ensure compliance with data protection laws. PixelPlex stores your information for as long as needed to provide you with our Application and our services. PixelPlex deletes the information as soon as it is no longer need for the purposes as stipulated in this Privacy Policy and in any event no later than five (5) years after your interaction with our Application. When required by law, PixelPlex will retain your information for as long as required under the law. PixelPex operates globally and shares your information with our partners and/or providers just for the purposes stipulated herein, which may include a transfer of your personal information outside of the country of your residence. These countries may have data protection laws that are different from the laws of your country. PixelPlex has implemented appropriate technical and organizational measures to protect the confidentiality and integrity of your information and to prevent unauthorized access and the use of information otherwise that under this Privacy Policy. Although we make a reasonable effort to assure that your information remains secure, please be aware that security measures may not be perfect.

7. Changes to this Privacy Policy

PixelPlex may periodically, for various reasons, make changes to this Policy, for example, to reflect changes in legislation and regulations, industry and technical developments, to protect our users.

8. Contact us

If you have questions about this Privacy Policy, please contact us through one of the following ways:

For information collected under this Privacy Policy, the data controller is the Company “PixelPlex”, a legal entity established under the laws of the Republic of Belarus, business address: the Republic of Belarus, 220035, Minsk, Timiryazeva street 72, ap.49 g.